Reference

Privacy Policy – What We Collect and Why

When you open an account with gori77, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure.

Account security comes firstYour payment data stays encryptedYou control your personal information
gori77 Privacy Policy – What We Collect and Why
REACH OUT ANYTIME

How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to update your personal information, or need to request what we hold about you, our support team is ready to help. We respond to privacy requests within five business days. Reach out via live chat during lobby hours, email us directly, or use the privacy request form in your account settings—all three channels connect to the same team.

Team online

Live Chat

Open the chat icon in the lobby during active hours. Our team answers privacy questions and helps you manage your data in real time.

Email Support

Send privacy requests to our support email. Include your account username and describe what information you need or what you'd like to change.

Account Settings

Go to Account > Privacy & Data to submit a formal request, download your data or see our full retention schedule for your region.

HOW WE PROTECT YOU

Data Security, Cookies and Your Rights

Your account is encrypted end-to-end, so your passwords and payment details never travel unprotected.

Encryption & Security

All account data and payment information encrypted with industry-standard TLS protocols. Regular security audits verify our defences stay current.

Cookie Policy

We use functional and analytics cookies to improve your lobby experience, remember your preferences and detect suspicious activity on your account.

No Third-Party Sales

We never sell or lease your personal information to advertisers, data brokers or other companies outside our payment and verification partners.

Data Retention

Account data kept for your membership duration plus a period required by local financial regulations, then securely deleted or anonymized.

Your Rights

You can request access to your data, correct inaccuracies, delete your account, or opt out of non-essential processing where local law permits.

Privacy Requests

Submit any request via Account > Privacy & Data or email support. We respond within five business days with next steps and supporting documentation.

Privacy & Data – Answers to What You're Asking

Below are the questions we hear most often about privacy on gori77, answered directly. If your question isn't listed, contact our support team.

We keep your account records for a set retention period after closure to comply with financial regulations and resolve any pending transactions. After that period, your personal data is deleted or anonymized. You can request immediate deletion where local law permits—just contact support.

Yes. Go to Account > Privacy & Data and select 'Download My Data'. We'll compile your profile, transaction history, game records and any support conversations into a portable file within five business days. You can also email support to request this.

Payment details for DANA, OVO, GoPay and QRIS withdrawals are kept for the duration of your account plus a regulatory retention period for compliance. We never store full card numbers or bank credentials in plain text; all payment info is encrypted.

Only you, our support team (when you contact them) and our fraud-detection systems can view your account activity. Our live-streaming partners see only that a table is active—they never see your personal data or bet amounts.

Yes, we use cookies for login, game preferences, fraud prevention and site analytics. You can disable non-essential cookies in your browser settings without losing access to the lobby, though some features may work differently.

Contact support immediately via chat or email. We investigate reported breaches within 24 hours. If we find unauthorized access, we'll notify you, reset your password and review your account for fraudulent activity.

Absolutely. Log into your account, go to Account Settings and update your email, phone or address directly. For changes to your name or date of birth, email support with proof of identity so we can verify the update.